We will work for you so that you can convert the needs and requirements of your customers into measurable company success. This includes the following services:

 

Expert interviews:

If your aim is to generate significant findings for your company by means of qualitative interviews, we are a skilled partner for you. This is helpful above all in the (re)positioning of products/services. However, our flexibility also enables us to support you in a variety of areas via “ad-hoc market research”, and the customer satisfaction and touchpoint analyses will only be successful with our skilled interview technique.

Customer satisfaction surveys/analysis:

Having satisfied customers ensures their loyalty for the sustainable success of the company. Evaluating this satisfaction and making it measurable is a core competency of SA-CoRe. During the analysis planning, the creation of the questionnaires and the specific implementation of the surveys, we will work for your success and offer pioneering solutions.

Customer analysis:

During the research, time series analysis, scenario modelling and the compiling of overviews and cockpits, we will support you flexibly in the compilation and analysis of key figures and key performance indicators (KPIs).